rich moose
Includes a No-Deposit Bonus!
15% Cashback
€1,100 + 700 Free Spins
UPI, IMPS, & CRYPTO Available
Full T&C Apply
Richmoose Casino is a bold new entry in the online gaming market, launching in 2025 with a clear focus on combining modern UX design, generous rewards, and a multi-tiered loyalty program to engage a global audience. Operated by Elmat Ltd, a registered company under a reputable gaming jurisdiction, Richmoose operates with full regulatory compliance and a strong commitment to secure, fair, and responsible gambling.
As a brand, Richmoose leans into a clean, user-friendly design with sharp graphics and quick-access navigation across both desktop and mobile platforms. While the name may suggest a Canadian wilderness theme, the actual site interface feels modern and professional, with no gimmicks or clutter to distract from gameplay or account management. The casino is browser-based and fully responsive, requiring no download or mobile app.
At first glance, Richmoose sets itself apart with a €1,100 welcome package + 700 free spins, split across the first three deposits. This large-scale bonus is matched by an equally appealing 15% weekly cashback program, designed to reward long-term play. But what truly makes Richmoose unique is its proprietary “Super Spin Loyalty Program” — a tiered system where players unlock exclusive perks, faster withdrawals, and extra cashback as they climb from Silver to Platinum status.
Beyond the bonus and loyalty appeal, Richmoose Casino offers a solid catalog of over 4,000 real-money games, including online slots, crash games, live dealer tables, instant win titles, and more. It partners with top-tier providers like Pragmatic Play, Play’n GO, NetEnt, Relax Gaming, Hacksaw, and Evolution, ensuring that players always have access to the latest and most popular releases.
From a technical and compliance standpoint, the casino uses SSL encryption to protect user data and secure all transactions. It enforces full KYC verification for withdrawals, includes responsible gambling tools, and provides 24/7 customer support via live chat and email.
In terms of target audience, Richmoose has built infrastructure to serve a wide range of international players, particularly in Canada, New Zealand, India, Norway, and Germany. The platform is multilingual, multicurrency, and offers localized payment solutions like Interac, MiFinity, and Jeton, with minimum deposit thresholds starting at €20.
Throughout this full Richmoose Casino review, we’ll dive deep into every critical area: bonus terms, loyalty rewards, game selection, mobile performance, withdrawal speeds, customer feedback, and more — giving you a comprehensive view of whether this new 2025 casino is the right fit for your gameplay style and expectations.
Welcome Bonus – €1,100 + 700 Free Spins
Richmoose Casino makes a powerful first impression with one of the most lucrative welcome packages currently available in 2025. New players can claim up to €1,100 in bonus money and 700 free spins across their first three deposits — a multi-stage offer designed to reward deeper engagement with increasingly larger rewards.
The structure of the bonus ensures that both casual and high-deposit players can find value in the offer. Combined with a weekly cashback system and loyalty benefits, this welcome bundle sets Richmoose apart as a feature-rich, player-first platform.
Richmoose Casino Welcome Bonus Breakdown
| Deposit | Match Bonus | Free Spins | Min Deposit | Wagering |
| 1st | 100% up to €300 | 200 FS | €20 | 50x (bonus) |
| 2nd | 50% up to €400 | 250 FS | €25 | 45x (bonus) |
| 3rd | 25% up to €400 | 250 FS | €30 | 40x (bonus) |
All free spins are credited in batches over several days, typically starting with 50 spins per day. Popular slot games such as Gates of Olympus, Book of Dead, Sweet Bonanza, or Big Bass Bonanza are usually used for free spin rewards — all high-RTP, high-engagement titles.
Bonus Terms and Conditions
While the size of the welcome offer is generous, players should carefully review the terms before committing:
- Wagering requirements: Range from 40x to 50x depending on the deposit tier
- Wagering applies to bonus funds only (not the deposit amount)
- Maximum bet while wagering: €5
- Bonus validity: 7 days
- Free spins validity: 24 hours
- Game weighting: Slots (100%), Live/Table games (0–10%)
- Maximum cashout on free spin winnings: €200
Bonus funds must be wagered in full before any associated winnings can be withdrawn. Failing to meet the wagering within the bonus window will result in expiration of funds and free spin winnings.
Important Notes
- Bonus code is not required — simply opt-in during deposit
- Players from restricted countries (UK, Sweden, USA) are not eligible for the bonus
- Deposits made with Skrill, Neteller, or ecoPayz may not qualify — always check bonus eligibility during deposit
Super Spin Loyalty Program
Richmoose Casino rewards its most loyal players through a structured and transparent Super Spin Loyalty Program. Unlike generic loyalty schemes that hide progress or rely on invite-only VIP clubs, Richmoose allows every player to track and grow their reward status through a clear, performance-based system.
Players automatically enter the program upon making their first real-money deposit. By wagering on slots and participating in regular gameplay, users accumulate points that push them up through three clearly defined tiers: Silver, Gold, and Platinum. Each level unlocks increasingly valuable perks including enhanced cashback rates, faster withdrawal processing, and personalized offers.
How It Works
The program is powered by Richmoose’s internal loyalty currency known as Super Spins. These spins are not traditional free spins. Instead, they act as progress markers, earned based on your gameplay volume. The more you play, the more Super Spins you generate, which in turn unlock your loyalty level.
Super Spins are tracked in your account dashboard, and progress updates are shown in real time. Once a player reaches a new level, the benefits are activated immediately and remain in effect until the next evaluation period.
Loyalty Tier Comparison
| Tier | Requirement | Cashback Rate | Extra Benefits |
| Silver | Entry level (automatic) | 5% weekly | Standard support, access to bonuses |
| Gold | Moderate wagering volume | 10% weekly | Priority withdrawals, custom promotions |
| Platinum | High wagering volume | 15% weekly | Dedicated VIP manager, exclusive tournaments |
The cashback is calculated based on net losses (real money wagers minus wins) and is credited every Monday. Cashback funds are bonus money and typically come with a 20x wagering requirement before they can be withdrawn. However, Platinum players may occasionally receive wager-free cashback as part of personalized offers.
Additional Loyalty Features
- Personal account manager for Platinum users
- Lower withdrawal pending times for Gold and Platinum tiers
- Private invitations to limited-time promotions or prize draws
- Increased monthly withdrawal limits for high-tier players
- Birthday bonuses and milestone gifts
Is the Richmoose Loyalty Program Worth It?
For players who wager consistently, the Super Spin Loyalty Program offers genuine value. The cashback rates alone (up to 15% weekly) can help recover losses and stretch gameplay further. Add to that the faster withdrawals, unique offers, and transparent tracking — and it’s clear this is a well-designed, player-friendly system.
Unlike many casinos where loyalty is vague or locked behind staff discretion, Richmoose makes its program clear, measurable, and rewarding. Whether you’re a casual player climbing through Silver or a high roller aiming for Platinum, this loyalty system delivers meaningful benefits tied directly to your real money activity.
Slot Game Selection
Richmoose Casino offers a robust and diverse slot catalog, giving players access to more than 4,000 online slot games from some of the most renowned software providers in the iGaming industry. Whether you’re a fan of classic fruit machines, cinematic video slots, or high-volatility thrill seekers, Richmoose provides a deep library that caters to every playing style and bankroll level.
Slots are categorized clearly, making it easy to browse titles by theme, volatility, mechanics, or provider. You’ll find dedicated sections for New Releases, Top Slots, Bonus Buy, High RTP, and Megaways — all fully searchable with real-time filters.
The site’s smooth navigation, combined with fast load times and demo play (where available), makes game discovery intuitive and enjoyable across all devices.
Slot Categories & Mechanics
Players can explore a wide range of slot game types, including:
- Classic Slots – 3-reel, low-volatility games with simple features
- Video Slots – 5-reel games packed with wilds, scatters, and bonus rounds
- Megaways Slots – Variable reels and up to 117,649 ways to win
- Bonus Buy Games – Trigger bonus features instantly for a set cost
- High RTP Slots – Optimized for players looking for long-term value
- High Volatility Slots – Bigger risk, bigger payout potential
Every game comes with detailed information about RTP (Return to Player) percentage, volatility level, max win potential, and special features — making it easier to choose the slot that fits your goals.
Featured Slot Titles
| Slot Name | Provider | RTP | Volatility | Special Features |
| Book of Dead | Play’n GO | 96.21% | High | Expanding symbols, free spins |
| Gates of Olympus | Pragmatic Play | 96.50% | High | Tumble wins, multipliers |
| Money Train 2 | Relax Gaming | 96.40% | High | Bonus Buy, re-spins |
| Sweet Bonanza | Pragmatic Play | 96.51% | Medium–High | Cascades, free spins |
| Chaos Crew | Hacksaw Gaming | 96.30% | High | Multiplier mechanics, unique symbols |
| Fire in the Hole xBomb | Nolimit City | 96.06% | Very High | xBomb, free spins, high max win |
Each of these titles is available in real-money mode, and many also offer demo play to try out the mechanics before wagering.
Game Discovery Tools
Richmoose includes a helpful search and filtering system that allows players to:
- Filter by game provider
- Search by name or theme
- Sort by popularity, RTP, or release date
- Mark favorites for quick access later
These tools are particularly useful given the platform’s extensive library. New games are added weekly, ensuring fresh content and the latest releases are always featured.
Table Games & Live Casino
Beyond its impressive slot library, Richmoose Casino delivers a well-rounded selection of table games and live dealer experiences, designed to accommodate both strategic players and those seeking a more social, immersive gameplay style. Powered by industry leaders such as Evolution Gaming, Pragmatic Play Live, and select RNG providers, the table section includes both solo games and real-time multiplayer tables.
Whether you enjoy the precision of blackjack, the unpredictability of roulette, or the thrill of game show formats, Richmoose ensures that every core genre is represented with multiple variations and table limits.
Live Dealer Experience
Richmoose’s live casino section replicates the feel of a physical casino with high-definition streaming, professional dealers, and real-time betting. Players can join tables hosted by multilingual croupiers, interact through chat, and enjoy multiple camera angles for an engaging experience.
Available Live Game Types:
- Live Blackjack – Classic, Speed Blackjack, Infinite Blackjack
- Live Roulette – European Roulette, Lightning Roulette, Auto Roulette
- Live Baccarat – Standard, Speed Baccarat, No Commission
- Live Poker – Casino Hold’em, Three Card Poker, Caribbean Stud
- Live Game Shows – Monopoly Live, Crazy Time, Mega Wheel, Deal or No Deal
These live games are available 24/7, with most tables offering variable minimum bets from €0.50 up to €5,000 or more for high-stakes play.
RNG Table Games
If you prefer faster gameplay or solo betting, Richmoose also features a curated selection of RNG-based table games, including:
- Blackjack – European, Classic, Multi-hand
- Roulette – American, French, European
- Baccarat – Standard and professional versions
- Video Poker – Jacks or Better, Aces & Faces, Deuces Wild
- Craps and Sic Bo
These titles are powered by reputable providers like Play’n GO, iSoftBet, and Switch Studios, offering sleek interfaces, fast round times, and detailed game rules for beginners.
Live Casino Overview Table
| Game Type | Variants Offered | Main Provider(s) | Bet Range |
| Blackjack | Classic, Speed, Infinite | Evolution, Pragmatic Play | €0.50 – €5,000 |
| Roulette | Lightning, Auto, European | Evolution | €0.10 – €2,000 |
| Baccarat | Speed, No Commission, Classic | Evolution, Pragmatic Play | €1 – €3,000 |
| Poker | Casino Hold’em, 3 Card, Caribbean | Evolution | €1 – €1,500 |
| Game Shows | Crazy Time, Monopoly, Deal or No Deal | Evolution, Pragmatic Play | €0.10 – €1,000+ |
Crash & Instant Games
In addition to its slots and live casino library, Richmoose Casino caters to players who prefer fast, high-risk, high-reward gameplay with a solid selection of crash and instant win games. These titles have exploded in popularity in recent years, thanks to their multiplier-based mechanics, short round durations, and mobile-friendly design.
At Richmoose, crash and arcade-style games are available directly in the game lobby under categories like “Instant Win,” “Crash,” or “Arcade.” Whether you’re chasing the curve in Aviator, dodging mines in a grid-based board, or watching a rocket launch toward massive multipliers, these games offer non-traditional excitement that diverges from the usual reel spins or card games.
What Are Crash Games?
Crash games are real-time multiplier games where a round begins with a value (e.g., 1.01x) that continuously rises. Your task is to cash out before the multiplier crashes. If you’re too late, you lose your bet. If you time your exit correctly, you lock in the multiplier and earn a win.
These games rely on risk management and timing, offering a different type of skill-influenced gambling.
Top Crash & Instant Win Titles
Richmoose features a curated set of fast games from trusted providers like Spribe, Smartsoft Gaming, and Hacksaw Gaming, all known for modern, engaging instant mechanics.
| Game Title | Provider | Type | Unique Feature |
| Aviator | Spribe | Crash | Live multiplayer, chat, auto-cash out |
| JetX | Smartsoft Gaming | Crash | Retro arcade design, rising rocket mechanic |
| Spaceman | Pragmatic Play | Crash | Round-based live game, soft visuals |
| Mines | Hacksaw Gaming | Instant Win | Grid-based risk game, multiplier scaling |
| Coins | Hacksaw Gaming | Arcade/Flip Game | 50/50 head or tails style betting |
| Plinko | Hacksaw Gaming | Arcade | Ball drop RNG mechanics, user-chosen risk |
These titles are built on HTML5, ensuring perfect mobile compatibility, fast load times, and auto-scaling visuals.
Gameplay Features
- Autoplay and auto-cash-out options for strategic play
- Low minimum bets, starting from €0.10
- High max win potential, sometimes up to 10,000x
- Fast rounds, typically between 5 to 15 seconds
- Leaderboards and live stats in multiplayer games like Aviator
Crash games also often include round history and win transparency, allowing players to base decisions on real-time data.
Why Crash Games Are Popular
Crash and instant games are perfect for players who enjoy adrenaline-driven gameplay, simplified controls, and quick results. They allow a more active betting style than traditional slots, and often appeal to crypto or esports audiences — though Richmoose focuses on fiat currency only at this time.
With their sharp design, scalable difficulty, and variable payout models, these games represent a modern twist on the online casino experience, and Richmoose delivers a solid lineup worth exploring.
Game Providers
Richmoose Casino partners with a robust lineup of 30+ trusted software providers, bringing players one of the most diverse and dynamic game portfolios available in 2025. These providers include household names known for industry-defining slot mechanics, as well as emerging studios that specialize in crash games, high-volatility slots, and innovative instant win content.
This wide coverage ensures that players can enjoy everything from branded slots and Megaways mechanics to live dealer tables and arcade-style crash games — all from respected studios with fair RNG certification and cross-platform compatibility.
Types of Providers Featured
Richmoose has carefully selected game developers across multiple categories:
- Slot Providers – Play’n GO, Pragmatic Play, NetEnt, Nolimit City, Red Tiger
- Crash/Instant Games – Spribe, Smartsoft Gaming, Hacksaw Gaming
- Live Casino Studios – Evolution, Pragmatic Play Live
- Table/RNG Games – iSoftBet, Relax Gaming, Switch Studios
These studios are integrated into Richmoose’s platform through direct APIs and aggregation solutions, allowing for regular content updates and new releases each month.
Game Provider Highlights Table
| Provider | Specialization | Popular Titles | Notable Features |
| Play’n GO | Slots | Book of Dead, Reactoonz | High RTP, strong visuals |
| Pragmatic Play | Slots, Live, Crash | Sweet Bonanza, Gates of Olympus, Spaceman | Drops & Wins promos, fast gameplay |
| NetEnt | Slots | Starburst, Gonzo’s Quest | Smooth graphics, mobile optimization |
| Nolimit City | High-Volatility Slots | Tombstone RIP, Fire in the Hole | xNudge, xSplit, max win mechanics |
| Hacksaw Gaming | Crash & Instant Wins | Mines, Chaos Crew, Coins | Grid-based instant games, Bonus Buy |
| Evolution Gaming | Live Dealer | Crazy Time, Lightning Roulette | Industry leader in live gaming |
| Red Tiger Gaming | Local Jackpots, Slots | 10,001 Nights, Dragon’s Fire | Daily jackpots, premium UI |
| Smartsoft Gaming | Crash Games | JetX | Arcade style, rising multiplier logic |
| Spribe | Multiplayer Crash | Aviator | Real-time multiplayer and chat |
| Relax Gaming | Mixed Content | Money Train 2, Temple Tumble | Bonus Buy, hybrid slots |
All providers listed are RNG-certified, tested by third-party labs, and licensed under reputable jurisdictions. Their games are fully compatible with desktop and mobile, using HTML5 technology to ensure seamless performance across all devices.
Why It Matters
Working with top-tier studios ensures Richmoose maintains its edge in content freshness, technical reliability, and fair play. For players, this translates to:
- New releases added weekly
- Wide genre variety — slots, crash, live, RNG
- Provably fair outcomes from audited providers
- Localized game versions (language and currency settings)
This multi-provider approach guarantees a casino environment that stays current, engaging, and trustworthy — key ingredients in maintaining long-term player interest.
Payments & Withdrawals
Richmoose Casino offers a streamlined, secure, and globally accessible payment system. Built to support players from regions like Canada, India, New Zealand, Germany, and Scandinavia, the casino provides a wide selection of instant deposit methods and fast withdrawal options, with a clear focus on e-wallets and local banking integrations.
All transactions are protected with SSL encryption and routed through PCI-compliant providers, ensuring player security during every step of the deposit or withdrawal process.
Accepted Deposit Methods
Deposits at Richmoose Casino are processed instantly and come with no internal fees. Minimum deposits start from €20, and your method of deposit must match your withdrawal method (when possible) to comply with anti-fraud regulations.
Common deposit options include:
- Visa / Mastercard (Credit & Debit)
- MiFinity
- Jeton Wallet
- AstroPay
- Interac (Canada)
- MuchBetter
- ecoPayz (may not qualify for bonuses)
Deposits are made through the secure cashier interface within your account dashboard.
Withdrawal Options & Processing Times
Withdrawals must be made to the same method used for deposit (where technically possible). All withdrawals are subject to KYC verification, especially on first payout or when amounts exceed a certain threshold.
- Minimum withdrawal: €20
- Maximum per transaction: €5,000
- Processing time: 24 to 48 hours (once verified)
- No withdrawal fees from Richmoose
E-wallets typically offer the fastest turnaround times, while bank transfers and card withdrawals may take longer due to third-party processing delays.
Payment Methods Table
| Payment Method | Type | Deposit Time | Withdrawal Time | Min/Max Limits (€) |
| Visa / Mastercard | Credit/Debit | Instant | 2–5 business days | 20 – 5,000 |
| MiFinity | E-wallet | Instant | 0–24 hours | 20 – 5,000 |
| Jeton Wallet | E-wallet | Instant | 0–24 hours | 20 – 5,000 |
| AstroPay | Voucher/Wallet | Instant | 24–48 hours | 20 – 5,000 |
| MuchBetter | Mobile Wallet | Instant | 0–24 hours | 20 – 5,000 |
| Interac | Local Bank (CA) | Instant | 1–2 business days | 20 – 5,000 |
Supported Currencies
Players can choose from several supported currencies upon registration:
- EUR
- CAD
- INR
- NZD
- NOK
Once selected, the currency cannot be changed. All bonuses, cashouts, and wagering are tied to your registered currency.
KYC Requirements
Before making a withdrawal, Richmoose will request KYC documentation:
- Government-issued photo ID
- Recent proof of address (utility bill or bank statement)
- Payment method verification (e.g. masked card or e-wallet screenshot)
KYC reviews are typically completed within 24–48 hours and are only required once unless suspicious activity or major account changes occur.
Mobile Casino Experience
Richmoose Casino is fully optimized for mobile gameplay through a browser-based interface, meaning there’s no need to download an app. Whether you use iOS, Android, or tablet, the entire casino — including slots, crash games, live tables, and cashier functions — is accessible directly via mobile browser.
The site has been built using HTML5 technology, which ensures responsive scaling, fast load times, and full access to features regardless of screen size. Navigation is smooth and touch-optimized, with collapsible menus, sticky buttons, and swipe-based game browsing for easy control with one hand.
Full Feature Access from Mobile
Players using smartphones or tablets can:
- Register, deposit, and claim bonuses
- Play over 4,000 real-money games (slots, live, crash, table games)
- Contact support through in-browser live chat
- Track loyalty status and cashback offers
- Upload documents for KYC
The mobile version is designed to mirror the desktop experience in both speed and function. Games are auto-optimized to fit any screen resolution, and high-intensity titles such as Gates of Olympus, Money Train 2, or Crazy Time run smoothly without lag on modern devices.
Game Compatibility on Mobile
Richmoose’s mobile library includes:
- Video Slots – Fully optimized for portrait and landscape play
- Live Dealer Games – With resizable video feeds and tap-friendly controls
- Crash & Instant Games – Quick-round formats ideal for smaller screens
- RNG Table Games – Blackjack, roulette, baccarat in touch-optimized layouts
All games are powered by mobile-first developers like Play’n GO, Pragmatic Play, Hacksaw, and Evolution, ensuring clean interfaces, fast loading, and intuitive controls.
Mobile vs Desktop Feature Table
| Feature | Mobile Casino | Desktop Casino |
| Game Access | Full game library | Full game library |
| Navigation | Tap/swipe interface | Mouse and keyboard |
| Payments | Full cashier access | Full cashier access |
| Live Chat Support | Floating chat icon | Desktop widget |
| Loyalty & Spin Status | Full tracking available | Full tracking available |
| KYC Uploads | Mobile document upload | File upload from desktop |
| App Required | No | No |
Stability & Speed
Tests on modern devices show no performance lag, even during high-load games or live streams. Mobile players can also adjust video quality in live games to suit data usage or network conditions.
There is no compromise on features or performance when switching from desktop to mobile — a major plus for players who prefer portable gaming or frequently switch between devices.
Registration & KYC Process
Opening an account at Richmoose Casino is quick and user-friendly. The registration flow is designed for both desktop and mobile users, requiring just a few pieces of information to get started. New players can typically complete the process in under two minutes, and real-money gameplay is available immediately after deposit.
However, to remain compliant with international anti-money laundering (AML) laws and licensing requirements, Richmoose enforces a mandatory Know Your Customer (KYC) verification process before any withdrawals can be processed.
How to Register at Richmoose Casino
To sign up for a new player account:
- Visit the Richmoose Casino homepage and click the “Sign Up” button
- Fill in your details – including full name, email, date of birth, and country
- Choose your preferred currency (EUR, CAD, INR, NZD, NOK)
- Create a password and confirm your age
- Accept the terms and privacy policy
- Submit the form and log into your dashboard
Once inside, players can immediately make a deposit, claim the welcome bonus, and start playing. However, a withdrawal request will trigger the next step: verification.
KYC Verification: When and Why
Richmoose requires all players to verify their identity before making their first withdrawal or in cases where suspicious activity, large transactions, or duplicate accounts are detected.
The KYC process ensures compliance with gaming regulations and helps protect both the player and the platform from fraud, identity theft, and money laundering.
Required Documents
| Verification Area | Required Documents | Accepted Formats |
| Identity | Passport, National ID, or Driver’s License | JPG, PNG, PDF (color) |
| Address | Utility bill, bank statement, or government letter | Dated within 90 days |
| Payment Method | Screenshot of card/e-wallet showing name | Mask sensitive digits |
All documents can be uploaded through the “Verify Account” section under your account settings. Players are notified via email and dashboard messages when KYC is requested.
Verification Timeline
- Standard KYC approval time: 24 to 48 hours
- Delays may occur if documents are unclear, mismatched, or incomplete
- Withdrawal requests remain pending until KYC is approved
Richmoose’s support team may request additional documentation in rare cases (e.g., source of funds), especially for high-value withdrawals or flagged account activity.
Tips for Fast Approval
- Ensure documents are clear, well-lit, and fully visible
- Match your registration info exactly (name, address, email)
- Use the same payment method for deposits and withdrawals
- Avoid using VPNs or proxy services during verification
Supported Countries & Languages
Richmoose Casino is a globally accessible platform that serves players from several regulated and grey-market territories. Its operations are fully aligned with licensing requirements, and geo-blocking systems are in place to prevent access from restricted jurisdictions.
The casino also offers localized payment methods, currency options, and website languages, allowing players to enjoy a tailored user experience depending on their region.
Accepted Countries
Players from the following countries can register, deposit, and access the full feature set of Richmoose Casino:
- Canada
- India
- New Zealand
- Norway
- Germany
- Finland
- Ireland
- South Africa
- Kuwait
- Mexico
These regions are prioritized with localized currencies, popular payment methods, and occasional market-specific bonuses.
Restricted Countries
Due to licensing limitations, Richmoose Casino does not currently accept players from:
- United Kingdom
- United States (including all states)
- Sweden
- France
- Spain
- Netherlands
- Belgium
- Australia
- Italy
- Switzerland
Players attempting to access the platform from these countries will either be geo-blocked or unable to complete registration. Attempting to bypass this using VPNs may lead to account suspension and forfeiture of funds.
Supported Languages
Richmoose Casino’s user interface and customer support system are multilingual. The following languages are currently available:
- English – Default interface across all countries
- German – Localized for Germany, Austria, and Switzerland
- Finnish – Tailored for users in Finland
- Norwegian – Available for users in Norway
Players can select their preferred language via the website footer or account settings. Language preference impacts navigation menus, game filters, bonus terms, and email notifications.
Supported Currencies
Richmoose Casino supports a variety of real-money currencies, allowing players to deposit and withdraw in their local tender:
- EUR – Euro
- CAD – Canadian Dollar
- INR – Indian Rupee
- NZD – New Zealand Dollar
- NOK – Norwegian Krone
Once a currency is selected during registration, it cannot be changed later. All bonuses, wagering requirements, and transactions are tied to this base currency.
Country Availability Table
| Country | Status | Language | Currency |
| Canada | Accepted | English | CAD |
| India | Accepted | English | INR |
| Germany | Accepted | German, English | EUR |
| Norway | Accepted | Norwegian | NOK |
| Finland | Accepted | Finnish, English | EUR |
| United Kingdom | Restricted | — | — |
| United States | Restricted | — | — |
Responsible Gambling Tools
Richmoose Casino is committed to promoting safe and sustainable gaming. To comply with international licensing standards and ensure player wellbeing, the platform provides a comprehensive suite of responsible gambling tools, all of which are easily accessible through the user dashboard.
Whether you’re a casual gamer or a high-volume player, Richmoose encourages the use of these tools to manage spending, control session time, and prevent gambling-related harm.
Player Protection Features
Richmoose provides the following tools to help players stay in control:
- Deposit Limits – Set a daily, weekly, or monthly cap on how much you can deposit
- Loss Limits – Limit the amount of money you can lose over a specified period
- Wagering Limits – Control how much you can bet within a defined time frame
- Session Time Limits – Set a limit on how long you can stay logged in per session
- Reality Checks – Pop-up reminders that inform you how long you’ve been playing
- Time-Outs – Temporarily suspend access to your account for a set period (e.g., 24 hours, 7 days)
- Self-Exclusion – Fully block account access for 6 months, 1 year, or permanently
All tools can be activated through the “Responsible Gambling” section of your account settings. These tools are available to all players and do not require contact with support to initiate.
Gambling Tools Table
| Tool | Function | Activation Time | Cooling-Off Period |
| Deposit Limit | Restricts total funds deposited | Immediate | 24 hours for increases |
| Loss Limit | Caps financial losses | Immediate | 24 hours for increases |
| Wagering Limit | Limits total bets over time | Immediate | 24 hours for increases |
| Session Time Limit | Sets session duration cap | Immediate | 24 hours for increases |
| Reality Check | Provides gameplay duration alerts | Every 30–60 minutes | Adjustable |
| Time-Out | Temporary access block | 24 hours – 6 weeks | Ends automatically |
| Self-Exclusion | Full account lockout | 6+ months to lifetime | Irreversible (during period) |
Third-Party Resources
Richmoose also offers links and contact information for external responsible gambling support services. These include:
- GamCare
- BeGambleAware
- Gambling Therapy
- Gamblers Anonymous
These independent organizations provide free advice, treatment referrals, and 24/7 helplines.
Customer Support
Richmoose Casino provides a responsive and modern support system to ensure players have assistance whenever they need it. Whether you’re facing an issue with a payment, trying to verify your account, or simply looking for help with bonuses or games, the casino’s support team is available 24/7 via live chat and email.
With a strong focus on speed, professionalism, and multilingual accessibility, Richmoose’s support infrastructure stands up well compared to competitors in the mid-to-high tier market.
Support Channels Offered
Players can reach Richmoose support using two primary channels:
- Live Chat – Available 24 hours a day, 7 days a week
- Email Support – Accessible at [email protected]
The live chat feature is embedded into the site interface (usually in the lower-right corner), both on desktop and mobile. Chat response times average between 30 seconds and 2 minutes, depending on queue size.
For less urgent queries — such as account verification updates or payment follow-ups — email is the recommended method. Support typically replies within 6 to 12 hours, often sooner.
Supported Languages
Richmoose offers multilingual support across its platform. During core business hours (typically 09:00 to 18:00 CET), support is available in:
- English (24/7)
- German
- Finnish
- Norwegian
If a native-speaking agent is unavailable, users are automatically redirected to English support. All communications remain professional, courteous, and knowledgeable — even during peak traffic times.
Support Services Table
| Support Channel | Availability | Languages Supported | Response Time | Best For |
| Live Chat | 24/7 | EN, DE, FI, NO (core hours) | 30 sec – 2 min | Real-time help, bonus questions |
| 24/7 | English | 6–12 hours | KYC, withdrawal issues, documents | |
| Help Center / FAQ | Not Available | — | — | Not currently offered |
| Phone Support | Not Available | — | — | Not supported |
Support Experience
From reported user experiences and test interactions, Richmoose’s support staff appear well-trained and efficient. Agents typically provide direct answers rather than scripts, and can assist with:
- Bonus terms and eligibility
- KYC status updates and required documents
- Payment troubleshooting
- Responsible gambling settings
- Technical issues or game loading problems
All support chats and emails are logged under your player profile for future reference, adding transparency to your communication history.
Pros & Cons of Richmoose Casino
Richmoose Casino is a well-rounded, internationally focused online gaming platform that combines a modern user interface, a diverse game selection, and structured player rewards. Like all casinos, however, it comes with both strengths and a few areas that may not appeal to every type of player.
Whether you’re bonus-driven, loyalty-focused, or gameplay-oriented, understanding the full picture can help determine if Richmoose is the right fit for your casino preferences.
Strengths of Richmoose Casino
1. Generous Welcome Offer The three-part welcome bonus offers up to €1,100 + 700 free spins, placing it among the top bonus structures available in 2025.
2. 15% Weekly Cashback Active players can recover a portion of net losses each week through the cashback system, with rates increasing through the loyalty tiers.
3. Super Spin Loyalty Program Clear progression from Silver to Platinum rewards users with real cashback, faster withdrawals, and exclusive perks.
4. 4,000+ Games from Top Providers The casino features a vast selection of slots, crash games, live dealer tables, and more from studios like Evolution, Pragmatic Play, NetEnt, and Hacksaw.
5. Mobile-Optimized with No App Required Players can access the full Richmoose experience via mobile browser — no downloads, full feature access, and smooth gameplay on iOS and Android.
6. Fast E-Wallet Withdrawals Options like Jeton, MiFinity, and AstroPay allow for 24-hour withdrawals once KYC is completed.
7. Multilingual & Multicurrency Supports users in English, German, Finnish, and Norwegian, with currency support for EUR, CAD, INR, NZD, and NOK.
Weaknesses of Richmoose Casino
1. High Bonus Wagering Requirements Wagering ranges from 40x to 50x depending on deposit tier, which is above industry average for casual players.
2. No Progressive Jackpot Games While Red Tiger local jackpots are available, the site lacks major networked progressives like Mega Moolah or WowPot.
3. No Cryptocurrency Support Currently, the platform does not accept or process crypto transactions — limiting options for crypto-preferred users.
4. No Public FAQ Section The absence of a searchable Help Center can make it harder to find quick answers without contacting support.
Pros vs Cons Table
| Pros | Cons |
| €1,100 + 700 Free Spins Welcome Bonus | High wagering on bonuses (40x–50x) |
| 15% Weekly Cashback via Loyalty Tiers | No progressive jackpot slots |
| 4,000+ Games from 30+ Providers | No cryptocurrency payments |
| Fully Mobile-Optimized, No App Required | No FAQ or Help Center |
| Fast E-Wallet Withdrawals | |
| Multilingual Support + Multicurrency |
FAQ – Richmoose Casino
Is Richmoose Casino legit?
Yes. Richmoose Casino is operated by Elmat Ltd and functions under a valid online gaming license. It uses secure SSL encryption, performs KYC verification, and works with licensed game providers, making it a legitimate and trustworthy casino for international players.
What is the welcome bonus at Richmoose Casino?
New players can claim up to €1,100 in bonus money and 700 free spins across their first three deposits. The bonus comes with wagering requirements ranging from 40x to 50x on the bonus amount, depending on the deposit level.
How do I withdraw winnings from Richmoose Casino?
Withdrawals can be made through methods such as Jeton, MiFinity, AstroPay, Visa, and Interac. The minimum withdrawal is €20, and most payouts are processed within 24 to 48 hours after KYC approval. Withdrawals must be made using the same method as the deposit whenever possible.
What documents are needed for KYC verification?
To verify your account, you will need to upload:
- A valid government-issued photo ID
- A recent utility bill or bank statement for address proof
- A screenshot or masked image of your payment method
KYC review typically takes 24 to 48 hours.
Can I play from Canada or India?
Yes. Richmoose Casino accepts players from both Canada and India, as well as New Zealand, Germany, Norway, and Finland. The site is available in multiple languages and supports regional currencies like CAD and INR.
Is Richmoose Casino mobile-friendly?
Yes. Richmoose Casino is fully optimized for mobile play through any modern browser. It does not require a mobile app. All games, bonuses, cashier features, and support tools are accessible on iOS and Android devices.